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Orwell Computers
Average rating:  
 407 reviews
 by Mike Hudson
From: Martlesham Heath

Excellent service. My Macbook Air wouldn't connect to the internet but Robin fixed it quickly, even over the weekend. I strongly recommend Robin. It's a great help that he's a very good communicator: he explained everything so clearly. Thank you so much.

 by Tim Marr
From: Eyke

Fantastic service. Robin was quick, helpful, knowledgeable, thoroughly professional, and communicated effectively throughout (not everyone does!). He even gave my machine a much-needed clean. Highly recommended.

 by Robin Tye
From: Woodbridge

Robin was easy to deal with and did what he said, when he said, at the price he said. Perfect.

 by Wendy Atkins
From: Hadleigh

Thank you Robin for very swift migration of data from old MacBookPro to new MacBookAir. So glad of the recommendation, I feel confident that you can help this elderly lady with any of her future Mac problems. Great courteous service and my frozen blog is working again. I cannot recommend you enough!

 by Gary Rose
From: Stowmarket

Superb service, communication, collection & delivery. Work completed within 24 hours! Upgrade to SSD has definitely breathed new life into the iMac, performance is so much better than when it was new! I would highly recommend. Many Thanks Robin.

 by Gill Claireaux

5 stars. Fantastic work. Collection and delivery and, as promised, all up and running so I could fulfil work commitments. I still can't quite believe I put up with the spinning beachball for so long. NO LONGER. Very happy customer. Thank you Robin.

 by Don't hesitate
From: Martin

Took my remarkably sick and poorly Mac from deaths door to youthful vitality in just one hour. No jargon, no techie showing off just clear explanations and decisive work. Even tells you off really politely. Great bloke, great service. Dont hesitate.

 by Dominic
From: Southwold

Excellent experience all round - highly recommended. Robin was able to source a high quality replacement screen for a very old macbook laptop at a very reasonable price too.

 by Peter Constable
From: Felixstowe

Robin was simply great. He did the job he was asked to do sorting out a softward problem and an email password problem that had been been bugging me for a long time. He was quick and I have no qualms at all in recommending him.

 by Neil
From: Woodbridge

He knows his stuff. Excellent result. Mac is now super fast. No more spinning wheels. 24 hour turnaround.

 by Jenny
From: Hadleigh

Robin was a lifesaver. He retrieved all my documents post 2013 which were lost while I was transferring all my data onto a new computer. He provided a fast, efficient and friendly service. I can't recommend him enough.

 by Jonathan
From: Woodbridge

Robin carried out a repair on my MacBook Air. His work is excellent, communication is quick and easy, and I would highly recommend him.

 by Steve
From: Kesgrave

Spoke to Robin about sorting out my Mac, he kindly fitted me in over the weekend and I collected it next day. Great fast friendly service. Would happily use Robin again and I highly recommend.

 by Geoff Mellor
From: Barge Irony

In a nutshell, I would not dream of going to anyone other than Robin for my Mac problems. I have known him a long time and have always found him to be extremely competent, knowledgeable and a pleasure to do business with. Long may he reign!

 by Bev

I contacted Robin recently regarding a charging fault with my son’s Mac. Robin was both helpful and extremely prompt in responding to my initial query. The fault was subsequently diagnosed and the repair carried out, Robin kept me informed throughout. I would highly recommend Robin, the level of customer service he provided was exceptional. In addition his charges were also very reasonable. I would have absolutely no hesitation in using Robin again.

 by Peter Smith

Robin completely solved our problems with our apple computers quickly and efficiently. I would truly recommend his work.

 by Phil B
From: Ipswich

Though it's never a pleasure when your computer goes wrong, dealing with Robin was. On this occasion my weeks-old Mac Studio wasn't functioning properly, sending me all sorts of messages about storage capacity for emails and other files having reached their limit - and then closing down, leaving other messages about the need to reinstall backups/ reboot etc. The solution was beyond me so I once again contacted Robin and received brilliant service. I was able to drop my computer to him the same day and he fixed the problem in really quick time .He then spent time on the phone to me explaining what the issue had been and offering extra assistance, should it be needed, even on the evening before he went off on holiday. I can't recommend him highly enough. In all dealings he's been really pleasant and efficient - with prices that seem really fair.

 by Ian
From: Russell Associates (Rtd!)

I have used Robin for repairs, purchases and guidance, initially for my Company and now as a retiree. His response is always honest, straightforward and competent - and the bill is usually also a pleasant surprise! It is a pleasure to deal with Orwell Computers.

 by Sally
From: Woodbridge

Just had my Mac upgraded by 'Orwell Computers', and have been so pleased with the results and service given.
Robin was extremely efficient and returned my Mac within a couple of days as promised.
The work undertaken was very reasonably priced and he kindly took time making sure everything was up and running exactly how I wanted!
Definitely recommend ..... thank you

 by Mat
From: Suffolk

Looking for an iMac HDD repair and have heard many horror stories, my pride and joy so very helpful that I found Robin. Excellent job, new HDD like having a new Mac again. Can totally recommend him to look after your stuff and will be using again , totally safe pair of hands who knows what he is doing.

 by Patsy
From: Felixstowe

You have done a brilliant job with great care and patience. Definitely use you again. Well done and thank you.
Regards Patsy Sambrook

 by Becky

I've been coming to Robin for years now with various machines and he never fails to sort the problems out while explaining them in a way I can understand, in the least amount of time, and trying to save me money in every possible way. A fantastic and friendly service!

 by Jason Caines
From: Cousins Heating

This is the second time we have used Robins services. Always very knowledgeable, offers great advice, a very quick turnaround and very reasonable prices. A fantastic service.
Very highly recommended.

 by John Marshall
From: Felixstowe

Lots of good advice and quick service. Super service at an average price. Thank you Robin.

 by Edwin
From: Felixstowe

I found Robin easy to book and helpful with time and place. Sorted issues left when the file transfer from original mac to new mac air by Apple agent ended in a serious muddle, that disrupted my access to critical commercial interests, within two days. Returned the following morning to sort out multiple duplicating emails from server. Pleasant, helpful, straight forward and knowledgeable. In a tight spot so very relieved. Highly recomended.

 by Trevor

Poorly MacBook had a failing battery and HDD, Robin was quick to confirm diagnosis, discuss solution (and recommend SSD replacement) and carry out the work super promptly with excellent communication and turn-around time. Can’t see any reason to go anywhere else!

 by Dave H
From: Felixstowe

Excellent to deal with, easy to talk to, understood my problem immediately and quick repairs done improving what I thought was my dead iMac (2009).
Recovered everything for me and I will definitely use as my go to for any Apple Mac problems. Thank you Robin for your work.

 by Malcolm H.
From: Woodbridge

Great experience using Orwell computers. iMac had slowed to a halt and wouldn’t load. Diagnosed as disk failure and quickly replaced with new hard drive at a very reasonable cost. Works better than ever now. Robin is very knowledgeable and very reliable. Will definitely be my first call if I have other issues in the future.

 by E.
From: Holbrook

Although I'm generally quite reluctant to recommend anyone, I would confidently recommend Orwell computers without hesitation... My MacBook overheating problem, which I had presumed was a battery issue turned out to be an OS problem, something that would never have occurred to me....My computer was ready within 24 hours and is now running perfectly ... There was the added bonus that Robin collected and returned my laptop to my home at no additional cost...

 by John Marshall
From: Felixstowe

When the old (2009) iMac started siezing up I was not sure what to do, so I googled around, found Robin and called him. He collected the iMac and explained what the possible problems were, what could be done and what each option would cost. I made my choice and soon got the mac back working. Since then it has been on a long time and no more freezing up. Thanks Robin.

 by Brenda B

Very pleased with the work Robin of Orwell Computers did so well in a friendly, timely and efficient service. Also very reassuring.
I will definitely recommend him.

 by Martin
From: Halesworth

I have persevered with my Mac being slow and crashing on a regular basis almost all through lockdown to the point that I started to dread undertaking some tasks. Robin quickly diagnosed this as a failing disk which he replaced the same day. At my request he also upgraded the RAM, but all in all I was only without my Mac for 48 hours. It now runs better than I ever remember. So glad I wasn't impulsive and went out to buy a new Mac!! Thank-you Robin for the exemplary service.

 by Becky Potter
From: FolkEast

What a difference! I have struggled for some time with my Mac being slow and temperamental. I can honestly say it is now better than new. Thank you ,Robin, for your expertise and fantastic service - reassuring and quick. Highly recommend.

 by Peter
From: East Bergholt

Great service and value for money from Robin. My iMac failed to load up after a software update and after Robin changed the old hard drive for a SSD it is better than new - and no loss of data. Highly recommended for Robin's quick response and expertise.

 by Rebecca
From: Otley

Fantastic service - Robin collected my Macbook Pro, repaired it the same afternoon, and returned it the next day! Couldn't ask for a better service.

 by Chris

Robin provides a first class service, one that is personal and fast too, exactly what you need with sensitive computer issues. I cannot recommend him highly enough. Utterly fabulous job.

 by Judy
From: Ipswich

Great service - all work undertaken fully explained - transferred data and set up new Mac - upgraded old equipment enabling it to be used rather than destroyed. Robin is extremely helpful and very good at what he does.

 by Glenn
From: woodbridge

One of My 2012 MacBook speakers became distorted and Robin replaced both in record time and at a reasonable price. Brilliant service, can’t fault it. Thanks Robin !

 by Sid
From: woodbridge

Superb service

 by Alan

Recommend to Robin (as an Apple specialist) by another local IT guy Marc Fowler who recommended the right course of action- replace my degrading hard disk. All done. Working perfectly. Super service. No complaints whatsoever. And all within 24 hours… But book to avoid disappointment. If I have any new issues, my first port of call.

 by Rob
From: Framlingham

Excellent service, explains what the likely problem may be, and estimates the cost .Good pick up at Ferry car park.Can fully recommend Robin , without any hesitation.

 by Brian
From: Felixstowe

I must admit that when I saw all the five start reviews I was a little suspicious but I could not resist using someone so nearby. My 2013 iMac had its failed hard drive replaced by a solid state drive and it works like a dream. The service I received was impeccable and I have no hesitation in recommending Orwell Computers, so another five star review.

 by Harry
From: Billericay

My internal hard drive of my 2012 iMac had failed a couple of years ago and I had substituted it with a cheap external hard drive which was showing signs of failing again. Having researched various options I spoke to Robin who advised on a replacement internal SSD. I decided to go ahead with this and due to being 50 miles away from Felixstowe drove up and met him in the designated car park. Within 2 hours I had received a call that it was repaired so I picked it up and drove home. It was an a very simple process and one that worked perfectly. Having arrived home and set the iMac how I like it I can say that the machine is not only working perfectly but seems much quicker that I remember it when it was new. Fantastic service, cannot recommend him highly enough and I have absolute confidence that I have obtained the best possible repair. Well worth the trip.

 by David & Dianne
From: Martlesham

We had pop ups/warnings on our 2014 iMac after upgrading to Big Sur recently. Robin sorted all that out and then replaced the hard drive with a solid state unit and transferred all the data across. It runs considerably quicker and should be good for a while yet – at a very reasonable cost.
It's the second time we've used Robin and we wouldn't hesitate to use him again as he is honest, knowledgeable, friendly and great (and patient!) at explaining things. The computer was picked up and returned to our house – all very painless. It was a pleasure to do business with him.

 by Michael Rogers
From: Felixstowe

I had always heard Robin was very good but never used him until now. A builder accidentally smashed the screen on my Apple Mac PC. Contacted Robin who rectified the problem within two days even tho he was on holiday. Would highly recommend 👍

 by Martin
From: Woodbridge

Robin can always be relied upon to provide a fast and efficient service at a sensible price. This time he ported over all our data and applications onto a new iMac after the GPU on our 2010 iMac finally gave up. Dropped off our old iMac on the Saturday and picked up our new one with all the data and apps transferred a day later on the Sunday. He will always be my first port of call for resolving problems with my macs.

 by Kim B
From: Felixstowe

Our IT world fell apart when we had simultaneous hardware problems with our iMac (failed Fusion Drive), MacBook Pro (failing hard drive) and Time Capsule (obsolescent and failing hard drive). Robin swiftly came to our rescue with home collection, rapid turnaround repairs and no-nonsense layman-understandable advice (including openly admitting when issues were beyond his area of expertise). There is no question that he will be our first port of call with any similar future problems. THANK YOU!

 by Wes
From: Martlesham

The fusion drive on my iMac failed. Robin replaced it, sorted out a slightly tricky recovery of my data and apps and fixed a few other minor issues. He persisted in sorting out the problems where others might have given up. I was impressed that he kept me in touch and took time to explain any problems he encountered. Excellent service and I definitely recommend him.

 by Kevin
From: Martlesham

Robin helped me negotiate a disk upgrade with my insurance company
Great service. Would definitely use again. Highly recommended.

 by Lisa
From: Suffolk

So pleased I used Robin of Orwell Computers to service my MacBook - I would not hesitate to use him again. A professional and friendly manner, he took the time to answer all my queries!

 by Josephine Bradby
From: Hollesley

Look no further! I didn't know where to go to get my computer repaired and by good luck found Robin of Orwell Computers on Google. If you want to know you can trust someone - this is the man! My computer had completely frozen and I was unable to use it. Robin fixed it and gave me advice as to how to prevent this happening in the future. Delivering and collecting was simple. Good to know he is there if I need him again. Thank you Robin.

 by Julie
From: Melton

Robin was highly recommended. He didn't disappoint. We had 2 badly managed Mac books that were over abused by children and adults alike. He took our long list of requests and gave them both a thorough health check, moving over hard drives, tidying up programmes etc. The result, 2 Macs that feel new and future proof. He was incredibly speedy, efficient and thorough. His services were very reasonably priced also. Robin gave us steering that we wouldn't even have known to ask for. Subsequently I have called on his service at short notice to help with some work related IT query and again the problem was solved smartly over a phone call. I consider Orwell Computers a trusted supplier now and have them added to my short dial.

 by Alan
From: Suffolk

The HDD on my 2013 iMac started to fail. I searched for a local Apple professional and found the highly rated Orwell Computers. I submitted my enquiry and Robin responded within minutes. Based on Robin's advice I immediately book in my iMac for an SSD upgrade. I dropped off my iMac in a 'covid safe' environment and picked it up the following morning. My iMac was returned in pristine condition and is now working better than ever. I would not hesitate to recommend Orwell Computers to anybody who needs help with their Mac.

 by Sandy
From: Suffolk

First time I've used Robin's service and it won't be the last. Speedy, reliable and trustworthy. What more can you ask for in this day and age?

 by Bruce Johnson
From: Dallinghoo

As ever, Robin’s attention to detail, and friendly professional
attitude is extremely reassuring when one’s Mac has had
accident! In short, faultless.

 by Ginny Besly
From: Melton

So pleased to have met up with Robin again when my MacBook packed up last week - totally reliable and included collection and delivery in spite of icy weather.

 by Marcus Mcmyn
From: Norwich

Robin has done a great job sorting out my laptop for me. I needed it for my university work and he was able to fit it in earlier than I had booked for which has been very useful for me as all my lectures are online. He provides a great service and is very easy to communicate with and has done a great job. I would recommend using Orwell computers to anyone that needs help with and Mac issues.

 by Scot
From: Gybe Build

Fantastic service and no nonsense approach to solving my Mac issues, especially useful as I’m not that technical

 by David Tombs
From: Felixstowe

Robin provided a first class service, he did what he said he would do, on time, first time. Thoroughly professional helpful. I also appreciated his arrangements for collection and return of my Imac, again professional and relevant.

 by Phil B
From: Ipswich

Over a period of several weeks our Mac started to slow down to the point that it was almost unusuable. Documents and photos took an eternity to open and even longer to delete. I tried everything I could think of to remedy the issue, including using one of those apps that promises to detect and highlight system junk, unnecessary files etc. Using it I cleared out loads of items but , in truth, probably overdid it as Mail and other items then wouldn't even open at all. It looked as though the Mac was bound for Foxhall tip but just then someone pointed me in the direction of Orwell Computers - and I'm so glad they did. I contacted Robin and made arrangements for him to collect the machine from my home address. He arrived spot on the appointed time and immediately filled me with hope that all was not lost. Diagnosis of the problem (a failing hard drive) was completed the same day and the replacement carried out really quickly. The only fly in the ointment was that my Time Machine was also failing at the same time so the reinstall of info to the hard drive took 25 hours instead of the expected 6 or so. Thanks to Robin's advice, I've now replaced the Time Machine with a different hard drive. I thoroughly recommend Robin's service to anyone. He was swift, reliable, on budget and really helpful with advice and suggestions - and was a really decent man to deal with.

 by Mike B
From: Woodbridge

I had a persistent problem with my iMac which an Ipswich so-called repair shop could not fix despite 2 attempts. In despair I turned to Robin at Orwell Computers who cleared all the faults and it now works like new. He arrived punctually and delivered my machine as he said he would. He is conscientious and knows his business; I cannot recommend him highly enough.

 by Adrian A

I was convinced my Desktop Mac was ready for the junk yard when it refused to boot, refused to have a new OS installed etc. By luck I was recommended to Robin at Orwell Computers and within 2 days had it up and running like new. The machine was collected and dropped back exactly when Robin said it would. Anybody with a Desktop Mac issue should contact Robin in the first instance and receive excellent technical service - I cannot recommend highly enough.

 by Keith
From: Matlock, Derbyshire

I was completely convinced that I had a fusion drive in my iMac and that I'd trashed it in trying to go back from Big Sur to Catalina. I fully accepted that it was a split the case and replace the drive with an SSD. I duly sent it to Robin for its "operation" but in the end it wasn't necessary. Robin managed to talk to the drive , find out it wasn't a fusion drive (despite that is what Apple had sold me) and that it was a top of the range SSD. It didn't need replacing just an expert who could bypass the normal recovery route for an iMac. I now have a fully functioning iMac with Catalina and was able to save everything because I had the backup.

Several points come out of this: Firstly, Robin has real wisdom when it comes to dealing with hardware and software issues with Mac's.
Secondly, he has a knack of being able to communicate clearly on any level from non technical to a partial expert without any condescension. Finally, he is exceptionally honest. He could have charged me for the "operation" and I would have been non the wiser. In the end I was more than happy to pay for Robin's time and expertise and wouldn't hesitate to use him again.

 by Verity Brown

Thanks again for excellent advice. I thought I had some malware on my Mac. The advice given was clear, prompt, easy to follow and solved my problem within minutes. Robin's knowledge is vast, and he knows how to communicate it to those of us with minimal understanding/expertise.

 by John C.
From: Woodbridge

Highly recommend Orwell Computers. Reliable personal service which we particularly appreciate as we had neither the knowledge or the patience to sort out software issues on our Mac.

 by Justin Minns
From: Stowmarket

This was the second time I've used Orwell Computers and both times Robin has given excellent, honest advice, fast diagnosis and quality workmanship at a decent price as well... highly recommended.

 by Sarah
From: Ipswich

After too long with the frustration of the ball of doom and nearly throwing mac out of window Robin came to the rescue! With a simple email he was able to diagnose the problem, picked up my mac and returned it to me working better than new within 48 hours over a weekend so no impact on my work. Friendly, knowledgable and honest. I will be spreading the word and recommending him to everyone. My parents gave me the original contact as they have had extremely positive experiences with him too. Thank you so much.

 by David
From: Stowmarket

Nearly threw out my very, very slow running Mac but decided to see if I could get it repaired. What a good decision!! Robin sorted my computer in 24 hours! Simple process of delivering the computer and no fuss. Excellent service and I now have a smooth running Mac. Would strongly recommend this company.

 by Ian Rowlands
From: Incredible Oceans

My 2009 iMac now feels like a new machine - why didn't I contact Robin earlier? Super-fast, straight-forward and super-friendly service, and I now have a fast, silent-running mac with better storage and processing. Awesome.

 by J & J
From: Hadleigh

We received an immediate response to our plea for help. Our questions were answered in a manner that those of us with only basic technical knowledge can relate to and our computer issues were attended to promptly. We have no hesitation in recommending Robin for issues with Mac

 by Maria
From: Edwardstone, Suffolk

I am not techie but as my iMac was getting slower and slower with no improvement after clearing as much as I could from it I knew I had to get it seen to. My husband had used Robin a few years back and recommended him.

I am very pleased I asked Robin to look at it, he told me what was wrong and what it needed to be fixed. I now have an iMac which feels as good as new, actually faster than it’s ever been. I would have no hesitation in using him again and to recommend him. Thank you Robin.

 by Tony Coe
From: Rushmere St.Andrew, Suffolk

As a longtime Apple Mac user and very reliant on my computer I require a good Apple Mac expert that I can rely on. Robin at Orwell Computers is that person with whom I've dealt with over the years and trust to deliver a very quick and efficient service.

 by Rachel
From: Woodbridge

Straightforward, trustworthy and completely reliable. Robin empathetically dealt with 2 non technical people taking us through an 'MOT' he gave our Macbooks. The result was hugely improved functionality and a stop to endless sudden crashes.... we'll get some more life out of them yet. Thank you Robin!

 by Steve Hayward-Jones
From: Ipswich

Being from a technical background and previously building my own PCs, when my iMac hard disk failed I thought, no problem, I'll get this sorted... Reading into the in and outs of the process to replace this I soon realised this would be out of my depth! Quick Google of local businesses who fix Macs and Orwell Computers came up, plus had good reviews. From starting to deal with Robin and until completion of the work was a breeze and I found the whole process easy, great communication, advice was spot on and extremely happy with the outcome of my iMac up and running once again. I highly recommend using Robin, even if you think you can fix the complex build of an Apple machine, it's not worth the risk - use an expert, which I clearly did. Thank you.

 by Pete Matthews
From: Kirton

We had a completely dead iMac, after a power surge, and feared the worst! Had to wait a couple of weeks, but I guess that was shear volume of work, probably due to the lockdown. Booking system works really well, and once our iMac was with Robin, he had it sorted in a couple of days. He even sourced a second hand power supply, as a new unit was on a couple of weeks back order. Having an assistant head teacher, and two kids home schooling, we were keen to get it back. We got a 1 Tb SSD installed at the same time - much quicker now!

Cheers Robin 🙂

 by Russell
From: Ipswich

I had an old Mac mini 2014 sitting in a cupboard and wondered if a SSD drive would bring it back to life. I messaged Robin and he very was very helpful and clear with options and likely results.

The “new” Mac mini is better than new - not an understatement. And Robin has provided outstanding service throughout, he also fixed a corrupt user ID I was suffering with.

So if you suffer with HDD get a SSD - from Robin!


 by Adam Moore
From: Colchester

Robin talked me through my options for upgrading my computer and delivered a fantastic service from start to finish. I’ll be using his services again in the future, trusting his advice and recommending others without hesitation.

 by Alastair
From: First Strokes Swim

We have been using Orwell Computers for over 7 years and are consistently happy with Robin's services. He is very knowledgeable on all aspects of Macs and is willing to assist on any issues we have. An office visit is very convenient and all our machines were serviced and working far better than they were before. It is always good to talk to an expert. Thanks Robin!

 by Tris
From: Ipswich

Robin did a fantastic job, was genuine and didn’t try to suggest extras which would not have made a difference. I’ve got a mid year 2012 MacBook Pro and it runs Catalina like a new MacBook! Very pleased and would use again. Was concerned about giving my macbook to someone I had never met for security reasons and he was happy to do the repair at my house. Really nice guy, thanks robin.

 by Clive Johnstone
From: Ipswich

Great service by Robin. Got me out of a sticky situation when my iMac was limping along with a hard drive issue. All replaced with a new drive and working very well. Five stars indeed.

 by Alex
From: Sheffield

Excellent service and very reasonable costs. Our I Mac (which we had considered scrapping), is now running far better than when it was new. Highly recommended.

 by Dave
From: Ipswich

Absolutely excellent service. I can't thank Robin enough for his professionalism, prompt (and effective) repair and for his sage advice.

 by Will
From: Wickham Market

Excellent service. Prompt and efficient. Solved a difficult problem quickly.

 by Dr. S. J. Perks
From: Woodbridge

My God! The man is incredible. I have used his considerable skills to keep me 'on the road' writing for over three years now and each time he is a GODSEND. Without his knowledge, skill and speedy working, I would be in a deep dark cyber hole. Not only does he clean dust and grime of a year's travel away from my keyboard, but he evicts any glitches or nasty stuff. He recently identified that my main workhorse software was not only out of date, but about to die at any time. This would spell disaster for my money tree, which would wither and fade away. Not only did he help me make a good decision about what to do, but he took me through buying and installing a newer, better, faster version and then after a few days, checked to see if I was ok. This is care beyond. It makes one feel good and not stupid at encountering problems as I have often found with such individuals. He is modest, gentle, thoughtful, kind and above all, KNOWLEDGABLE about Macs. p.s. He also keeps my partner's Mac on the go, clean of trojans and other nasty things. Thank you.

 by Stan
From: Waldringfield

My hard used 5 year old mac 27" had slowed down to snail's pace. Robin quickly diagnosed a failing hard drive
The machine was delivered back to the house the next day with a new SSD and now works perfectly.
Great service and money well spent

 by Michael Peck
From: Laxfield

Had hard drive malfunction on my Macbook, so contacted Robin using local recommendations. Met a very civilised gentleman, in very civilised location. Left Macbook with him, and collected it 2 days later, fitted with a new hard drive of increased capacity, plus a back-up device of equal capacity. All done at a very reasonable price, and as I'm a numpty with computers, concise and clear help given! What price 'peace of mind', Thank You Robin.

 by Andy Austin
From: Ipswich

Robin provided a first class service in repairing our 27in Mac and it didn't even leave the house. Would highly recommend Robin.
Very pleased with the service.

 by Claire
From: Felixstowe

I received a really great service from Robin, quickly diagnosed the problem. Quick turn around for replacing my imac hardrive and its now working better than ever! I will definately contact Robin again should I have any other issues with my Apple products. Thanks for a great service!

 by Mark Acland
From: Willisham

2nd time of using Robin, though several years apart and different problem , very quick diagnoises and turn around of Imac for repair ,very happy yet again with clear friendly service and advice.Imac back to working well .

 by Claire
From: Woodbridge

Really brilliant service. Robin came to my house and fixed several problems in one go. I’m not very tech savvy, but he explained things clearly and with patience! Very happy customer !

 by Gione da Silva
From: Ipswich

Robin is a super star! Such a great and quick turn around service! We are a long time customers and are happy to rely on Robin anytime we have problems with our machines. Saved us a lot of money in upgrades! Could not recommend his service enough! Top man!

 by Malcolm
From: Kesgrave

Robin arrived on site as promised. Fixed the reported problem and then made some performance improvements To my mac book air. So far so good. A job well done !

 by Peter Hibberd
From: Ipswich

I was very happy to take Robin's advice about upgrades to my Mac Book Pro. It's now working faster than when new at a fraction of the cost. It was an efficient service and Robin was easy to meet.

 by Richard
From: Keeling

Very happy with efficiency and repairs. Would recommend using Robin

 by Ross
From: Ross Dean Photography

After a fantastic experience on my last visit, I knew I had to check in again with Robin recently when I needed some advice regarding how to next upgrade my machine.

Robin was able to advise on the best machine for my needs and budget and not only was he able to put me in touch with a supplier, he also then come over to install the unit himself.

Fantastic service all round - Thanks again Robin!

 by Tanya Bradbury
From: Laxfield

My 2012 MacBook Pro is now purring along thanks to Robins upgrade. In fact it runs better than it did when it was new! Five stars for a five star service.

 by Nick
From: d p agency

Excellent. A business iMac was horribly slow, we were recommended to Robin who arrived as per on-line appointment & after discussion we opted to replace the hard drive with a new SSD. All done at our office within an hour. Absolutely flying now! Genuine & knowledgeable service. First class

 by Elizabeth Parker
From: Needham Market

What a refreshing change to meet someone who actually knows what he is talking about. Was fed up with people who profess to be "experts" charge a fortune and have a very low level of knowledge (Was an IT Tech support for over 20 years)

Robin does "what it says on the tin", prompt, courteous, knowledgeable , no fuss, just gets on with it all at very reasonable rates. No hesitation in recommending his services to anyone!

 by Darius Laws
From: Ipswich

Great service from start to finish. Replaced my failing hard drive for SSD and now my MacBook is working perfectly. Very reasonable price too. Highly recommended.

 by Stephen
From: Kesgrave

Fantastically quick and professional service. By the time I got home I had an email confirming the issue and the suggested solution. Next day it was ready for collection.

Two months later and it’s working even better that when it was first bought 5 years ago!

Highly recommend Orwell Computers.

 by John C
From: Woodbridge

Friendly and informative service. Highly recommended.

 by Justin Spinney
From: Bath

Fast, friendly, good communication, competitive price, and most importantly, a top class repair. What more could you want? 100% recommended.

 by Fran
From: Woodbridge

Excellent and efficient service. Straightforward explanations and sensible prices. I would definitely go to Robin for help again and recommend Orwell Computers without hesitation.

 by Gary Hoddy
From: Ipswich

Excellent support plus knowledge about options, very fast and great prices for his work,

I have used Robin twice and will continue to do so as needed.

 by Stephen
From: Martlesham

Having sorted my own mac a few months ago Robin recently rejuvenated my wife’s 27 inch Mac. Now much faster and quieter. Very helpful speedy service. No hesitation in recommending Orwell computers.

 by Gavin Frost
From: Frost-Air Ltd

Excellent, highly recommended.

 by Adam Reason
From: Reason Cars

Excellent service and communication, very helpful. I would definitely recommend Robin

 by Dennis Lindridge
From: Electric Ink

I've been in business for decades (Electric Ink). I'd have no hesitation recommending Robin. I've been with Macs since the IIX - I know them, but Robin knows them better. He's good, reliable, and keenly priced. This, along with his confidentiality, speaks volumes. Proceed with confidence and assuredness - highly recommended.

 by Orwell Computers
From: Graeme

Reassuring, prompt and professional service. Great to be helped out of a massive hole that opens up when your iMac stops working!

 by Rebecca

Excellent service, very pleased

 by Lucy McVeigh
From: Lucy McVeigh

Top notch service. Highly recommend!

 by James
From: Nixon

Super fast service, finished same day. Robin was very friendly, super helpful and gave us a really good deal. Apple wanted to charge nearly 4x the amount and would have taken two weeks!

Thanks again - James.

 by Geoff C.
From: Ipswich

Great service


Friendly and helpful

 by Tom Rees
From: TR Design & Print Limited

I approached Robin, having known of him for years (knowing that one day I would most definitely need his help should any of our iMac or MacBooks go wrong) and that day came... Both an iMac and MacBook needed a battery and SSD replacing, I dropped both Macs of to Robins workshop in the morning and had them both back by 4PM the same working day! Highly recommend Robin. Thanks for helping us out! We cannot function without them.

 by Michele W

Great service ! Super fast, efficient and courteous.

Thank you so much Robin, my Imac now works like new.

Would absolutely recommend.

 by Cherry
From: Simply C Photography

Nothing is ever a problem for Robin. A call from a damsel in distress (me) and Robin reassuringly and calmly helped me instantly. I always know that no one knows more than Robin and if anyone can Robin can...

 by Harrison Carter
From: Harrison Carter

I thought my IT request was unsolvable, so did previous advice, but Robin found me a solution in minutes after talking the situation through. His advice is clear and jargon free, something all IT services should strive for.

Fantastically talented and very approachable; highly recommended.

 by Rick

Robin diagnosed my issue over the phone which impressed me! I then followed up with an appointment, the iMac now runs like a dream. Great service and one very happy customer; highly recommended.

 by David Baker
From: Kelsale..

5 starts just doesn't get close to rating Robin's knowledge and service, he even hung around after his working hours so I could collect too..

Thanks Robin.. 🙂

 by Charmaine
From: Melton Woodbridge

Very speedy repair to my iMac and reasonably priced. Will definitely be using Robin again for computer repairs

 by Benji
From: Ben Holden LTD

A great experience getting my Mac upgraded & brought up to date - its now super fast and like brand new! No hesitations about using Robin again. Highly recommended!!

 by Anna

Brilliant, just brilliant - quick response, fast turnaround on the repair, Mac now working better than before and door to door service, what more could you need! Highly recommend.

Thank you.

 by Rizwan
From: Ipswich

Robin has completely rejuvenated my old Macbook. I cannot recommend him highly enough!

 by Dr Perks
From: Suffolk

A regular golden nugget of a chap on whom I now totally rely on for my Apples’ health and well-being. No hesitation at all. This chap knows his onions!

 by Mark
From: Fizzwig Designs Ltd

My HD was beginning to show signs of aging and spoke to Robin about replacement (better to replace before it's too late). I was understandably hesitant about (a) transferring programs etc over (b) updating to a new OS

I needn't have worried.... Robin assured me it would be ok... carried out the work quickly (before I got separation worries from my beloved iMac) and all at a very affordable price.

No hesitation in recommending Orwell Computers whatsoever!

Thank you

 by Gail Joseph

Robin completely rejuvenated my elderly MacBookPro. Doubled the memory, replaced the hard disc and the battery!! All work completed by the next day. He could not have been more helpful. I would not hesitate to recommend him - excellent service at a very reasonable cost.

 by John O'Riordan
From: Radius Marketing Solutions Ltd

iMac working perfectly after hard drive replaced and so much faster than before. Service was very speedy and at a very reasonable cost. Would have no hesitation in recommending Orwell Computers to any Mac user.

 by Liz Wilkins

Excellent service, and pre-sales advice. I highly recommend Robin. Superb service, super quick and extremely reasonably priced.

 by India
From: Suffolk

Mac works brilliantly, was cheaper than I expected, and the service was speedy, friendly, and professional. Would definitely recommend.

 by Alan Turner
From: Suffolk

Mac working perfectly after new hard drive replaced. The service was excellent, very professional, nothing too much trouble, and did exactly what was promised. It was actually a pleasure to pay for a job well done. I put my faith in the reviews I read here, and now add my own. I would happily use this service again and have no problem giving Robin the thumbs up. Thanks again.

 by Ashley
From: Suffolk

Great service highly recommended, Mac fully operational following hard drive replacement.

 by Chris

Quick, helpful and my Mac is flying again. Can’t recommend any higher.

 by Mark Hulse
From: Suffolk

Robin patiently listened to my iMac issues and set about a perfect fix in a very short space of time. I am lost without my machine and Robin was most excellent throughout. I sincerely recommend and will not go anywhere else now.

 by Catherine Howard-Dobson
From: Suffolk

Excellent service, very helpful, the problem was caused by a well known software, that Robin has now removed.

 by Timothy boyle
From: Debenham

I am very happy and reassured with the repair Robin did on my MacBook. Robin's response to my enquiry was professional, reassuring and genuinely helpful. I would recommend him to anyone who has any problem with their apple device.

 by Lorraine
From: Suffolk

Words cannot express how pleased I am with my iMac upgrade. This 2008 machine was no longer up to the job in the modern world. Robin recommended a couple of suggestions to suit different budgets. I am so very impressed with the service from first point of contact to finally having my machine back home just two days later and working like new (faster in fact!).

Thank you Robin.

 by Trevor
From: Stutton

I’ve used Orwell Computers to sort out various problems with my Apple products over the past few years. Robin offers an extremely friendly and informative service. If you have a Mac problem, I would highly recommend Orwell Computers.

 by Abby
From: Ipswich

My Macbook was unusable after trying to restart it and wiping down too much off the hard drive. Robin sorted the problem much quicker than expected and for a reasonable price.

10/10 service, would highly recommend to anyone who needs their Mac fixed

 by David Simpson
From: York

Really great service at an affordable/very reasonable price. Robin explains everything in a way that is easy for a non tech type to understand. Would recommend to anybody.

 by Steve King
From: Ipswich

Robin fixed my broken iMac in next to no time. I'm really happy to have a found a trustworthy and efficient repair service on my own doorstep. Highly recommended.

 by Pat Winfield

I really messed up my iMac. Robin sorted it out for me in no time at all. In one day and back the next. He explained what had happened in a clear and concise way. A real gentleman.

I highly recommend Orwell Computers.

 by Virginia
From: Woodbridge

Very friendly, helpful and efficient. Robin fixed my mac very quickly and also explained everything clearly to me. Would highly recommend Orwell computers.

 by Sue Redsell

Robin solved my problems quickly and efficiently. It was a pleasure to meet him and I would definitely use him again and recommend him to my friends.

 by Sarah Clover
From: Elmsett

Orwell computers repaired my Mac in record time and I couldn't be happier. I would recommend this company to anyone needing Mac repairs.

 by Simon
From: Martlesham Heath

I've used Orwell Computers several times and wouldn't hesitate to recommend. Recently upgraded my iMac to SSD and Robing provided a fast, efficient service at a good price.

 by A Bayram
From: Stowmarket

Friendly, efficient, knowledgeable service. Very pleased.

 by Gavin
From: Raistrick

Honest and fantastic service provided by Robin @ Orwell Computers. Diagnosed the issue with my sons MacBook Pro whilst I waited, which wasn't expecting, and gave me quote. returned to collect as advised and collected it all mended. Excellent service - I will always go back to him and advise others to use his service too - Gavin R

 by Jo McKenzie
From: SJM Law Limited

Great service, always efficient and trustworthy. It's why I am a returning customer. Thank you, as ever. Highly recommended.

 by Sonja
From: Framlingham

Friendly, efficient and affordable service and Robin was most helpful when I had some queries regarding my MacBook features. I highly recommend his service 🙂

 by Stuart
From: Kesgrave

Fixed my Mac quickly and for the price he quoted. No issues and thoroughly recommended

 by Robert Ogles
From: Sudbury

My iMac was unusable due to slow / non response issues.

Robin diagnosed the problem as some how my back up drive

was trying to run the computer and my back ups where on my iMac

Now my IMac is running perfectly and also been enhanced.

Thank you Robin

Would recommend you highly.

 by Nigel Bates
From: Bury St Edmunds

Amazing, after much discussion with Apple, I finally found an honest person who said it as it was. More than happy with the result and the price. No fuss, just fixed my laptop. Didn't even try to sell me a new one! Just a huge thank you for a great service.

 by Burslem
From: Woodbridge

Spot on! Very friendly, helpful, professional, just what you need to fix a Mac. No need to buy a replacement for a few more years, performance is better than I ever remember.

 by Lorraine
From: Ager

I was recommend Robin by another computer repair company. Robin has been especially thorough and helpful. His advise and service has been excellent. I was an upset customer who lost 20 years of photos (sadly with out back up) and Robin dealt with me and my problem sympathetically and kindly. I will thoroughly recommend Robin to all Mac users.

 by Mary Smirnova

So pleased with the service and advice from Robin at Orwell Computers. Its a big thing to submit your computer and data into someone else's hands but I felt completely reassured that everything was safe. Unfortunately my macBook was irrepairable but Robin migrated my stuff (minus some problem software) to another machine and I was up and running again for a very reasonable price within a few days. I would highly recommend this company.

 by Jonathan Bedford
From: JB Copy Ltd

Helpful. Friendly. Swift. Efficient. Trustworthy. Good value. What more can I say? Robin not only solved my problems, but installed some software that enables me to avoid future issues. I can't recommend him highly enough.

 by Gillian Slaughter

It is an enormous relief to have found someone to repair my MacBook Air so speedily and

efficiently and to know that Robin is there to help in the future.

 by Horizon Creative Services Ltd
From: Ipswich

I have used Robin for all my Mac repairs for many years. Very professional, quick and great value. Highly recommended.

 by Garfy

I have had Robin fit SSDs in a MacBook Pro and a MacMini recently and the work has been excellent. Turn around time has been speedy, even though Mac OSX needed to be installed as well and the price was good value. Robin is obviously very knowledgable in all things Apple and any advice given was welcome. Highly recommended.

 by Richard
From: Ipswich

My iMac failed to boot so I raised an enquiry via the website. Robin's communication is excellent, providing a clear diagnosis and resolved without issue. Robin also did a full restore from my backup. A good & reliable service, thank you.

 by Jim Davis
From: Chelmsford

My son’s Mac book Pro became unusable after a high sierra update, Apple were little help, after searching for a local support we found Robin at Orwell computers, ok so not that local but easy to get to and super efficient. He gave us a clear idea of what he could do and a definite and good value price for the work, supplying all new items at cost. The turn around time was very quick and work carried out with a warranty. Excellent service. Never happy having to pay for stuff to be fixed but it’s less painful when it’s good service and efficient, effective work. With the replacement drive and increased Ram the computer should now last a good few years. Thanks Robin, a job well done.

 by Ken L
From: Ipswich

My iMac failed to boot up and turned out to be a faulty drive. Robin replaced the drive and got it fixed with a super-fast turn-around time. Also to my surprise, he even transferred everything across for me, saving me loads of setting up time.

Fantastic service from Robin and I highly recommend Orwell Computers.

 by Veronique
From: Brandeston

Robin has taken care of my MacBook Air and Mac for the past 2 years. Very pleasant, very quick, very knowledgable and reasonably priced. I would not go anywhere else!

 by Steve
From: Ipswich

Orwell Computers replaced a cracked trackpad in my 2012 MBP. They were friendly, professional, prompt and kept me informed at all times. Highly recommend and would use again.

 by Andrew
From: Tuddenham

Both my MAC and my wife's have been transformed by Robin's expertise.

Superb service from a very nice and friendly man. Thank you again and we know where to come if in trouble again.

 by Richard
From: Ipswich

Robin revived an old iMac with a new hard drive and an upgrade to the OS, and it's a different machine that will hopefully give me many more years of use. Robin was very generous with his advice and I wouldn't hesitate to use his services again.

 by Holly
From: Colchester

Great service, so nice to have my MAC back. I thought I was going to have to start saving for a new one!

 by Elizabeth Parker
From: Ipswich

Does exactly what it says on the tin! ;o) Prompt and reliable service but most importantly efficient and knowledgeable. Very realistic pricing. More than happy with work done and saved me a great deal of time and expense not having to go direct to Apple as nearest location over an hour away.

 by Clay
From: Push Energy

Sent in a cracked Macbook air display, great communication and exceptionally reasonable costs.

This guy has been recommended within our company and will certainly be used in the future for any repairs possible.

 by Lucy
From: Ipswich

Robin revitalised an elderly and ‘going very slow’ Mac Book with a new hard drive and the removal of several unnecessary programmes which were operating in the background without me being aware of how much space they were taking. Very efficient and friendly service with subsequent advice for an unexpected glitch. Highly recommended

 by David Thomas
From: Little Bealings

Gave an informed response during initial discussion and a realistic assessment of the chances of salvaging both my machine and its data. Delivered an excellent result in a very timely fashion. No need to look further when confronted with future computer issues.

Excellent service - thankyou!

 by Richard Goodman
From: Priory Park, Ipswich.

Rang Robin for advice on updating or upgrading my mid 2011 iMac. Later models do not have a built-in DVD, but I find a CD/DVD player useful. He suggested fitting an SSD in place of the normal hard-drive and the cost was very acceptable, as compared to buying a newer iMac. A Samsung SSD was ordered and fitted within a couple of days and the old hard-drive was placed in a caddy for use as an external drive for storage or back-up. The computer has been given a whole new lease of life , is extremely fast and a pleasure to use. Thank you Robin.

 by Siobhan Horner
From: Woodbridge

Robin is a find and a life-saver!

It is rare to find someone who knows so much about computers that can explain things to a layman. He is always completely upfront about the options, and the costs. He goes out of his way to make time when there is an emergency. What a complete gentleman Robin is too.

Last week I was on a deadline for my novel and my Mac usb port burned out. I took it to Robin who had a quick look, fixed the problem there and then, so I lost no time at all writing.

I would highly recommend Robin for any Mac related issue.

 by Graham
From: Ipswich

Excellent service. Slow running iMac left with Robin lunchtime Thursday. Looked at and found that hard drive was on its way out so replaced, data transferred, checked and available for collection lunchtime Friday. Couldn't possibly do better than that!

 by Catherine Brown
From: CEB

Thank you so much for sorting out the software issues on my very confused MacBook Air. Friendly, prompt service, reasonable charge and a great result. What more could be asked for?

 by CB
From: Ipswich

Upgraded hard drive and tune up for my tired old iMac. Straight forward no nonsense advice, clear pricing policy, delivered on time. Really great service and highly recommended!

 by Daniel Woodvine
From: Daniel Woodvine

Had my Macbook go down after a bad software update. Sent Robin a email and within the week had my mac back working perfectly and running quicker too. Brilliant service would highly recommend.

 by India
From: Ipswich

Robin and his team were some of the most honest, smart guys I've ever been to in the electronics industry. Would 100% recommend and will be. Instead of trying to grab at money he was honest and advised me on what's beat to do with my Macbook now it's not useable. I would've paid more just for appreciation of the fact that they were friendly and honest.

 by Robert Taylor
From: Ipswich

Very proficient, professional, friendly and reasonably priced care. Robin was a pleasure to deal with and really knows his stuff.

Very highly recommended !

 by Jodie Robertson

Robin was an absolute star - his turnaround was excellent. Cannot recommend him highly enough - what a gentleman.

 by Georgia
From: Woodbridge

I cannot recommend Robin highly enough. He is not only incredibly skilled in fixing Macs but the service he provided was outstanding. Not only that but he is a real gentleman and I will definitely be recommending Orwell computers to colleagues, family and friends.

 by Angus
From: Ipswich

Great service to solve a tricky problem

 by barbara o'keefe
From: barbaraokeefe@mac.com

It is so nice to talk to a person who knows the answers !I am delighted with my revitalised computers! thank you Robin !

 by Sandra Benson
From: A Swedish Home

After scratching my head all weekend as to why my Mac wouldn't give up my emails, a quick phone call to Robin and it was sorted in approximately 30 seconds! This man is a genius!

 by Jo
From: Felixstowe

Very pleased with the speed of repair, and thanks to Robin for collecting & returning my iMac with a new hard drive installed.Excellent service.

 by Derek
From: Martlesham Heath

We have just brought an IPad Mini & managed to lose the Face Time contacts. Robin came to our rescue with all the time we needed to sort this. He spoke in 'Laymen' terms enabling us to understand the process. He was the most helpful & sympathetic person we have dealt with & he has our full recommendation to anyone who is struggling with 'Modern Technology' & has now made our life again more in contact with the family.

 by Brian Seward
From: Playford

What a find! So good to know that there is someone out there who can dig you out of trouble.... quickly and efficiently. An excellent communicator, he kept me informed throughout and the job was done when he said it would be.

 by Bernard Ball
From: L.Holbrook

Excellent, prompt, (successful) service.
Very reasonable price.
What more could you ask?
Try him!

 by Kate

I can't recommend Robin highly enough. I truly thought I had completely killed off my laptop but not only did he manage to bring it back to life he managed to fix all of it's problems quickly and efficiently. Excellent service, really efficient and would recommend to any mac user. Thank you so much.

 by alastair galbraith
From: east bergholt

Great service and brilliant advice. Repair was great value for money. Highly recommended.

 by Eddie Marsh
From: Grundisburgh

Thanks Robin for upgrading my Mac very pleased with quick service and excellent job done. Well recommended.

 by Craig
From: KeaKreative

Robin carried out an SSD upgrade on my MacMini. He discussed my requirements, kept me in touch throughout the process and best of all he was very quick and efficient! I'd written off the day but had picked my Mac up again by lunch time! Very pleased with the service and at a more than reasonable price. The only man I'd trust with my precious Mac!

 by David

If you are a grumpy old *** like me and take reviews with a pinch of salt, it's time to change!

Robin does exactly "what it's says on the tin" to coin a phrase, my 2010 Mac Book Pro is truly operating like new, turned out the hard drive was close to failing, having no back up I would have been in a right state if I had lost all my data.. New hard drive installed, very reasonable price for supply and fitted.

Dropped it off one day collected the next.. Just brilliant..

Threw in 8gb of ram at cost too..

Thanks Robin.. Top man..

 by Anthony Coe
From: The John Russell Gallery

I've been buying Apple Computers since the 80's for home and business and have always had Apple Computer technicians take a sharp intake of breath at problems. Robin was absolutely
spot on and quick with dealing with the details of my machine, I would recommend him to anyone with computer problems.

 by Veronique
From: veroniqueinizan@aim.com

I have a 2 year old MacBook Air that has been struggling with ages with low memory and related issues. Despite having spent ages on Livechat with Apple, never got to the bottom of the issue. I contacted Robin and within 24 hours, my computer was back to full power! His rates are also very reasonable. Highly recommended.

 by Rodney Lake
From: Clacton on Sea

What a find, someone I can trust with my computer, Robin upgraded my hard drive and gave a good deal on memory, and all in a day, keep up the good work Robin.

 by Pete McCarthy
From: Ipswich

I contacted Robin a week ago, to talk through the options for upgrading both mine and my son's Macbook Pro's. Robin outlined the best options, with clear and accurate advice with regard to both cost and performance. Having decided to go ahead, I dropped the machines off at his workshop, where once again I was really impressed with the friendly, professional approach taken. I had both MacBooks back in half a day, and am completely happy with the difference the upgrades have made. My 4 year old computers are better than new, at a fraction of the cost I was considering when I thought about replacing them. Many thanks Robin, a really great job, well done.

 by Ken Chambers
From: Colchester

I needed the hard drive replaced on my 21" iMac, I'm very happy with the work that Robin did, he was very friendly and explained everything that needed to be done. The work was completed on time and didn't cost a fortune. Thank you Robin.

 by Emma Long
From: Emma Long Graphic Design

Excellent friendly service with a very quick turnaround - essential when you have work deadlines to neet amd your mac has died! Would definitely recommend. My mac is now working like a dream!

 by Xav

Very fast, friendly service and a good price. I will be back the next time i fancy an upgrade!

 by Nicki Mayhew

Robin was such a professional, and even came into his workshop especially to help us in an emergency when my daughter's Macbook Air wouldn't start up and she had a Uni deadline looming the next day! He sorted it within an hour, and made her extremely happy! I would highly recommend him.

 by Vic Ling
From: Bildeston

My iMac was in desperate need of an upgrade and I found just the best person to sort it out. Friendly, efficient and knowledgable. Within 24 hours I was up and running with the equivent of a brand new system.
Robin is a professional and I would be happy to highly recommend Orwell computers.

Vic - Bildeston

 by David Wood

Nice Bloke, Honest and straight forward, transparent pricing policy,communicative, repaired my dying iMac in just ONE day, managed to salvage everything on the dead HD and transfer it to the new one , even came in on his day off to hand it back....and offered to carry it to the car. These days you would be really lucky to get two of these aspects of good service !!! I have never been so happy to hand over £200 !!??
.....and NO I am not related in any way !

 by Alan Dear

Robin sorted my Apple out, I'm very happy with the work he did, he was
very friendly and explained everything that needed to be done, it didn't cost a fortune and everything is working perfectly now. Thank you Robin.

 by Barbara McCulley
From: Kesgrave Cleaning Services

We had a problem with our iPad & Robin knew exactly what was needed. He completed the repair while I waited - really happy. I would highly recommend using Orwell Computers. Thank you

 by Chris Swallow
From: Swallow Marketing

I cannot speak highly enough about Robin and the help he has given me and my company. He was happy to listen and offer advise before helping me to diagnose the issues i was facing with a couple of Apple devices. I wouldn't hesitate to recommend him.

 by Barbara Ransome

wonderful service from Robim. He upgraded our Apple. We have now a fully functional computer again.We took the computer in in the morning and it was ready to collect in the afternoon. We are so pleased. Thoroughly recommend Robin

 by Duncan Hewitt

After being quoted over £700 by Albion (certified Apple repair centre) for the repair of my macbook pro I was recommended Orwell Computers and I'm glad I was. No new logic board, no new top case and no extortionate 'original box' fees. Robin listened to my issues and diagnosed the problem for a fraction of the price. The only delay was in Robin receiving the parts. Once received, my once doomed mac was in fully working order the next afternoon. A++

 by DT

Good, quick and efficient.

Would use he again.

 by Amanda Nunn

Fantastic professional and friendly service from Robin - our iMac is running better than ever. Robin even carried it to and from my car for me - what a gent! Very impressed.

 by csmith

Excellent timely and thorough service on my iMac which had developed a frustrating noise. Robin is very friendly and very helpful. Thoroughly recommended!

 by nmbhayworth

Cannot recommend Robin highly enough: he took my beloved 17" MacBook Pro and made it feel like a new machine again. Actually, I could argue it is better than it was when I bought it 5.5 years ago. Maxing out the memory and the addition of a new 1TB SS drive was an easy overnight job - and he even fixed the broken feet on the bottom! I am beyond pleased and amazed - thank you SO MUCH!!!

 by Shybuyer

Can he fix it? Yes he can! Highly recommended.

 by John Martin

My Mac decided to grind to halt. Found Robin on the internet, phoned and he had me up and running in no time with a realistic price. He kept me informed at every stage of the repair. I am glad I have found an Apple expert now who I will use again.

 by Simon Ballard

Outstanding comms - even on holiday, helpful 'can-do' attitude and excellent work at a realistic price. I will use Robin again.

 by Liv

Great service overall! Really helpful, great communication, really affordable prices!

 by Reason Cars

Great service, Robin was quick to book us in, We dropped off our 2 business Macs, they were both sorted within 3 hours. Inspires confidence and trust.

 by John Owens

As my 7 year old iMac was gradually grinding to halt, I called Robin to ask if he could replace the HD with a new 1TB SSD. Right from the outset I was impressed by his friendly, helpful and professional manner. He understood quickly what I wanted and assured me that installing an SSD would improve my machine's performance. That was not the end of my machine's troubles, however. After calling to arrange to fix this problem, my iMac's screen started flashing violently. I emailed Robin detailing the symptom. He diagnosed a new graphics card, which he confirmed when I took the machine to his workshop for inspection. He ordered a new one, fitted the SSD, and - hey presto - I am now the happy owner of a fully functioning 7 yo iMac, which is much faster than it was and has extra capacity.

I cannot recommend Robin's service more highly. Excellent.

 by Dr Clive Edmonds

My MacBook Air failed to start up properly on a day when I was trying to send a proposal contract to a client in Texas. I found Orwell Computers and rang Robin. The service was excellent and Robin sorted the issue out in a few hours allowing me to send the document off to the client. Thanks Robin, great service and I know were to come to now when I have a problem.

 by Anand

I have taken 3 MacBooks and an iPhone in the last 2 months to Robin. He is very professional and polite. He had a look at my laptop and 2 more belonging to my friends. He did not charge for the diagnosis of the problems for any of these and even cleaned the fan of my laptop for free! He refused to accept payment for this service when I insisted. He replaced a screen within no time at all for a very low price and fixed a minor problem on my iPhone for free. He is very friendly, soft spoken and genuine. And clearly knows his business. Any future problems I will definitely be seeking his services. And I have already recommended him to most of my friends.

 by steve b

Great prompt service, would recommend. Mac is up and running.

 by Sarah B

Fantastic, friendly, speedy service and excellent value for money! My old Macbook Pro is now back up to speed and has a new lease of life! I am very ignorant when it comes to anything computer related (something which had put me off trying to get it sorted out on previous occasions) but when I stumbled across this website and read the reviews I thought I should get in contact. I am so happy I did. I found Robin to be extremely approachable, friendly and his advice was very clear and tailored to my needs. I would highly, highly recommend his services. It is very clear to see why he receives 5 stars for every single review. Thank you so much, I am delighted!

 by Graham

I have used Robins expertise for my mac on two occasions. For both I have found him to be very approachable, very knowledgable and very proficient. His advice prior to embarking upon any work is also very helpful as this prevents the risks of hidden coasts (which I have previously encountered with other computer technicians). Would recommend without hesitation.

 by Ali Pea

Great value for money and professional service.

Very lucky to have this "on your doorstep" service.

Highly recommended.

 by Sandra Benson

Had known about Robin and his company for a while through a business group we belong to and seen many glowing testimonials for his services. This week I had the chance to sample his skills first hand on my ancient MacBook that was going haywire and he sorted it all out in less than 24 hours so it runs like a new machine with absolute minimum input from me (essential if you are non-techy like me - I normally have such a problem understanding what these techies are asking about). Cannot recommend him highly enough. Thank you Robin for a very professional service

 by Sara

MAJOR upset and panic when som dropped new iphone 5s down the loo. Discovered Robin's Company on line & rang for advice. He was fully booked but kindly offered to take the phone & open it up to be drying whilst working on his other projects. Dropped phone at 3 15pm not expecting any result for a day or two but at 17 00 hrs he rang to say he had fixed it!! He even offered to stay late so i could come there & then to collect it as my son needed a phone due to catching 4 buses a day. Very impressive, very approachable, very helpful & very reasonable charge! Definitely will go back again & would recommend him. Thankyou Robin- i can sleep tonight now!

 by Peter Ager

Just fired up the Big Mac (2007 iMac) after a major upgrade of ram and hard drive. Delighted with with the outcome. Great service at a reasonable price. Robin could have encouraged me to spend more on the ram but advised that it wouldn't be cost effective. Very professional and friendly, helpful service. Will certainly be my first choice for any Apple problems in future.

 by Rachael

Really helpful , friendly service . Sorted iphone 6 that had been dropped in water really quickly . Will be recommending Orwell computers in the future

 by Verity Brown

Thanks again for excellent advice. I thought I had some malware on my Mac. The advice given was clear, prompt, easy to follow and solved my problem within minutes. Robin's knowledge is vast, and he knows how to communicate it to those of us with minimal understanding/expertise.

 by Richard

Recently phoned Robin for a 2nd opinion regarding a repair to my MacBook Pro logic board. The cooling fan connector block had come away from the logic board & I was told by a previous company a new logic board was required. With logic boards commanding £250-£300+ on eBay I consulted Robin who rose to the challenge of repairing it as he felt it would be a shame to have to replace the board because of a small fault. He managed to solder the connector block back onto the board which was quite an intricate task for a princely £75 represented good value for money. Robin remained professional & knowledgable at all times & certainly trusted his workmanship.

 by Brian Mitcham

First time dealing with Robin at Orwell Computers-great service and a real 5 Star. experience--Well done and thank you very much!

 by Georgia

I was recommended to Robin for an iphone screen, and could not recommend him enough. Really reasonable prices, flexibility and great customer service!

 by Ian Ellerby - Butley Creek Films

Another 5 stars! Brilliant same hour service on a couple of different machines. Full of advice also. Highly recommended. Thanks Robin

 by Bill W

Excellent speedy service following a major iMac OS X software meltdown. Just what was needed, a thoroughly professional 'pure' independent repair expert in a dedicated repair workshop, not an amateur tacked on to a retail shop or the awful Apple 'geniuses' who seem to be bonused on selling more stuff rather than successful repair.

 by Cheryl

Excellent service, highly recommended. Thanks.

 by Verity Brown

First rate service: the best I have ever had from any computer/'phone specialist. My iPhone battery was changed whilst I waited (within 10 minutes) at a fraction of the cost an Apple store would have charged. Also gave valuable advice on how to upgrade my IOS software on my Mac without incurring the glitches frequently reported on the Apple users forum. Thank you very much.

 by Jo

Brilliant, same day service, thank you so much, highly recommend, Mac works better than ever!

 by Mary 5c

I dropped my phone on holiday smashing the screen of my iPhone 5C. The morning I arrived back I phoned Robin and was booked in that day with the phone repaired within 30 mins! Looks like new! Highly recommended

 by Gbrown

Had a problem with my iphone4s found orwell on google glad i did problem sorted with a very good price. I had an old 4 i was going to bin in a bad state sorted out already recommended to friends fantastic service thanks

 by Tina

Robin was highly recommended to me when I put out a plea on SBS fb after I had spilt lemonade on my keyboard. Robin literally came to my rescue. He was calm and professional. Knew instantly what needed to be done. Ordered a new keypad. Kept me fully posted as to what he was going to do and then, understanding my needs of my laptop - fitted it quickly within a matter of a few hours and did not overcharge me. We need more people like Robin in business. He was polite and courteous throughout and this is especially important in today's stressful life. Thank you Robin. I cannot recommend you highly enough.

 by Ethan

I cannot praise Robin highly enough.. I first went to seek his help after smashing the screen on my I phone.. He gave me service with a smile and options on screen replacements, with no min charge.. Since that day I've recommended Robin endlessly, simply because he deserves this by way of thanks.. I only ever recommend people who I truly believe in.. He's just looked at my Sons I book Mac Pro .. He didn't charge for looking at it, realising it was a hard wear issue and possibly still under apple care, he advised to contact Apple first.. Wonderful advice and superb customer service...

 by Jill Ager

Excellent service at an equally excellent price. I am pleased to have my iMac up and running in less than a week. Thank you Robin.

 by Kyle Clover

Fantastic service for the second time running! Fixed both my iPhone's on the same day and then dropped of at my front door! . Couldn't ask for anything more! A*

 by Andrea Jelley

Repaired a water damaged iPhone. Excellent service. Quick turnaround and reasonably priced. Even stayed open later so I could pick my phone up after work. Would definitely recommend to others.

 by Tim

First rate friendly service at a sensible price. Wish all businesses were as good as this!

 by Phil McAndrew

What can I say? A simply outstanding service. I have repaired my iPhone a couple of times in the past 12 months and OC provided the best quality screen, friendly and competitively prices. Very impressed.

 by Derek Ward

Excellent service. Friendly, efficient and reliable. Highly recommended to all Mac users with problems.

 by Graham

Went to Apple Dealer and was quoted loads of money to have what they said appeared to be a hard drive replacement and data recovered

Orwell ( Robin ) quoted £120 to replace if this was required ? including recovering data Robin diagnosed a glitch in the hard drive and was able to resolve problem Cost £50 Great integitry!! They deserve to have people supporting their service. 5 Star Rating

 by Frazer

Although unfortunately my Macbook was beyond repair, Orwell computers provide a sterling level of customer service, with quick replies and next day turnarounds. Will be using in the future should any further problems arise!

 by Bob

iphone5 power button playing up for months,1hour A+ service fixed the problem,well worth an excellent review.

 by Jim Allan

Booked in my iPhone 4 for a new screen, dropped off at 9.30am.. collected at 10am .. Good as new.. and don't feel I've been mugged.

Fast and friendly service.. pleasure to deal with.

Highly recommend . 5 stars

 by Karl

Fast, efficent and friendly service. If only all companies were this easy to deal with. Thank you.

 by Hannah Maynard

Having stupidly managed to get water into the USB ports of my macbook pro the machine completely shut down and wouldn't even turn on. Within an afternoon Robin had managed to clean the machine out and get it working again. Fantastic service and price, and the year warranty is a real comfort.

 by Pippa

My newish iPad Air 2 had frozen while I was installing an app - despite looking for hints on line, I couldn't find how to fix the problem.

Within 2 minutes Robin had given me the advice needed

Thank you Robin - my hero!!

 by Samuel Stamp-Dod

Thank you to Robin for offering such a quick and professional service. I use my phone for business and when it failed on me, Robin understood how important it was to get it working again fast.

Thank you!

 by Zoe Williams

Excellent! Smashed phone screen at 11.00......found Orwell Computers at 1.00 and 20 minutes later- tada! Phone mended! Unbelievable service and a fellow Mac user. It doesn't get much better than this. Thank you thank you!

 by Luke Farthing

I have been very impressed by the quiet efficiency of your repair service. IMy iphone 4s had an intermittent screen wobble, which culminated in the phone not working at all. A replacement screen and reset was completed quickly and delivered back to me, and at a very reasonable cost. Best of all, the feared loss of data didn't happen either ! I would certainly have no hesitation recommending you. Thank you.

 by Dan Holloway

I cracked my iPad Air screen and really wanted to find a good place where the service would be good quality, this is exactly what Orwell Computers gave me. The repair is flawless, and my iPad was fixed very quickly. If I ever have a problem with my iPhone or iPad again, I will without a doubt be coming here. Highly recommend them. Thank you very much.

 by laticia

I lost all my pics on my iMac,within the hour i had gone to orwell computers and the next day i had them recovered,great service and value for money,would definitely recommend this service. Thankyou very much.

 by Adrian Vidgen

I had a keyboard key break and got a replacement on the net. I then realised that replacing it is not so easy when you don't know how. The online tutorial did not inspire confidence so I asked Robin to sort it out. I dropped my laptop off on the way to work and picked it up lunchtime, all done .Price very reasonable. Thanks very much, Robin.

 by David Burke

Wonderful service from Robin. Needed an iPhone 4S screen replaced at short notice and Robin had it in stock, ready to fit, and did it while I waited. Definitely the ONLY place I'll be coming back to should the unfortunate happen to any of my devices in the future. Thanks Robin, keep up the good work!

 by Nigel

Another speedy repair carried out by Robin, this time on an ipad. Quick diagnosis, repaired and ready for collection the same day! Great service !

 by Patricia Izatt

Yet again has Robin provided a speedy, efficient and value for money service.

He has transformed my Mac Pro into a super fast machine and a pleasure to work on.

Apart from being a very nice guy he is very knowledgeable and professional and my Mac was back within 3 days.

His charges are reasonable too.

I wouldn't hesitate to recommend Robin to anyone with an 'Apple' problem.

I hope not to need him again in the near future but certainly know where to go if I need help.

 by KB

I wouldn't hesitate in recommending Robin- such a friendly guy who knows his stuff and doesn't charge the moon! He worked on my MacBook, diagnosed it and supported me in the best course of action to suit me. Without his advice, I would have lost all my data! Thanks Robin!

 by Calvin Steward

My iMac Hard Drive failed/burnt out after years of video & photo editing, all of my Data was also lost. I Went to Orwell Computers after recommendations from three different people who have been highly satisfied with various Apple repairs carried out by Robin in the past. I can now also recommend the service, speed and price from Orwell Computers- All of my Data (including original Wedding photography master files) was recovered, Hard drive replaced and & full system restored iMac working like new. I couldn't be happier and will definitely make Orwell Computers my first point of contact for any Apple issues. Thanks Robin!

 by vonni du val

If you are looking for someone who is efficient, super helpful, doesn't charge a fortune! and is a really nice guy! then Robin is your man! he sorted out my problems very speedily and was ready to help with whatever I needed! Highly recommended!

 by Paul

Great no nonsense service would honestly recommend Robin to anyone that has a similar iPhone 5c problem - shattered screen replaced( with a 1 year warranty)the same day and working as new if not better than before

Thanks again very much appreciated

 by Shereen

Phoned up this morning 11th got my broken I phone booked in for 1pm same day greeted by friendly faces fixed the screen with in half hour. Screen is superb just as it was when it came out the box can't fault one bit 🙂 thank u

 by james

replaced my iphone 5 charging port while I waited. Done within 30 mins! Great service, will recommend him to others and would definitely use again...

 by Janette Carr

Would completely agree with other reviews. Really nice guy, honest genuine and sensible advice. Doesn't try to talk you into pointless repairs. He repaired my desktop Mac and the service was top class, quick diagnosis and very reasonable. He is definitely in my phone book as no 1 person to call if I need techno help.

 by Ben

iPhone 5 battery change completed in 5-10 minutes while I waited. Great friendly service and a good price.

Would definitely use again.

 by Ed

Great quick service, highly recommend

 by Steve

iPhone 4s fixed within 3 hours of dropping it off. Nice guy, genuine, no nonsense service. Would definitely use again

 by Emma

Excellent service for my sons iMac from first contact, to completion

Would definitely use again.

 by Deer

Fantastic quick service, highly recommend. iPhone fixed well waited.. 100% great guy and service

 by Zoe Jarrold

Massive thank you to Robin after being devastated when I dropped my iPhone 5s and cracked the screen I couldn't believe how lucky I was to have found his services. i can't believe how quickly he repaired it and it was so lovely to get my phone back like the day I bought it!! Whilst there my husband asked if he could replace the battery in his iPhone 5 which Robin was happy to do also and carried so quickly and efficiently. Cannot recommend him highly enough!!!

 by Gareth

Thanks so much Robin for an absolutely top quality replacement on my MacBook Pro retina screen. After arranging a replacement from Apple, Robin completed the replacement within the hour so I was up and running in minimal time. Five star service, thanks again.

 by Harry Cole

Robin has repaired my iphone on two occasions now, and has done so to a fantastic standard. A super fast service that I cannot recommend highly enough!

 by Sue

Personal service. Job done well. Flexible service and very quick to organise repair taking into account my visit to Suffolk. I live in Essex. Robin even met me at Felixstowe ferry on a Bank holiday Monday for drop off so he could make an early start the next day and finish the job before I returned home from visiting my mum! Now that's impressive, I will be back.....

 by Kerrie

Robin has kindly repaired my i phone twice now! Fantastic, prompt service and back with me in a couple of hours. Fantastic service and highly recommend him to others.

 by Emma Smith

Robin very kindly repaired my son's laptop when someone else had let me down. The service was excellent and i will definitely recommend him to others

 by Devona Anidi

Superb service. Robin came to my (very) urgent aid twice when I encountered problems with my iphone, Macbook and PC netbook. He kept me regularly informed and quickly resolved all technical issues. Post repair, Robin took the time to explain the fault, causes, what he had done to rectify it and onwards care of my devices. Highly recommended!

 by Louise

Fixed our two Iphones power buttons within the hour, while we waited.

First class service.

 by sandra

best service ever, fixed my black iphone screen in minutes. I will definitely use this company again for any technological problems!

 by Graham Peace

I can't rate the service highly enough. iPhone 5 screen replaced in about 40 minutes.

Fast friendly service, I've dealt with a lot of companies in the past and some of them should take a leaf from Robin's book.

Thanks once again.

 by Jo Ball

First class repair job on my son's iPad today, it's as good as new, speedy service, good price, pleasant and knowledgeable chap. Thanks very much Robin, you are thoroughly recommended. 🙂

 by Christine Atfield

Thank you Robin for a swift professional service. It may just be a jack broken off in a iPad to you, but I really wouldn't have known where to start, and may have done a lot of damage trying. Also stuck to your quote, which some people don't .

Thanks again and I highly recommend you.

 by Chalkie White

I had a sticky home button on my ip4, it was driving me nuts. One call to Orwell Computers and I booked an appointment to have it fixed while I waited, I barely had time to finish my coffee and it was fixed. Good price and fabulous service what more can I say Thank you so much.

 by Sean

Booked a repair today for my iPhone 5. The service was excellent and I picked it up same day. A refreshingly, personal and professional service at a reasonable price. Thanks

 by jeremy

It happened to me, the moment you see your IPhone dropping towards the ground. Then the realisation that the screen is broken, but a quick surf on the web and up popped Orwell Computers. I called them and Rob answered with a helpful voice, he checked his stock and thankfully he a new screen fkr phone. I arranged a time , from calling him at 2pm and by 4pm it was fixed, that included driving from Cambridge to Ipswich. What a great service, well done Rob and thanks.

 by Laura

After reading all the great up to date reviews I decided to take along my broken iPhone to Orwell computers. I received a Fantastic service, good out of town location and all repaired within half an hour! Thank you!

 by Olivia Calver

Orwell Computers are absolutely fantastic. I dropped my iPhone 5 at 5:30pm on a Sunday. After doing some research I found Orwell Computers which were a 5 minute drive from my work, and claiming to do the screen repair within half an hour which meant I could go on my lunch time. I called the 01473 number expecting no one to answer, however Robin answered even though it was around 6:30pm on a Sunday! I managed to get booked in at 12:30pm on the next day (Monday) and their claims of doing the replacement within half an hour were absolutely correct. If I ever smash my iPhone again, I will 100% use Orwell Computers. Thanks Robin!

 by Paul Hackworth

Called Robin on Thursday morning to repair both my Iphone4 and IPad 3 screens that were cracked, dropped them off at 1200hrs and collected them both same day at 1600hrs!!! Now that was not good service, it was GREAT service, thanks Robin, I know where to come for any computer problems!!! Paul

 by Rebecca

Took my iphone 4s in with a blurry screen due to being dropped, was fixed in just under an hour, brilliant service, very pleasant polite, well prices. I am definitely using this service again!

 by Melvyn

Took my faulty Macbook Pro to Robin for repair on Thursday and picked it up on Friday working as good as new. The service I received from Robin was outstanding and I would highly recommend Orwell Computers to anyone who experience problems with any Apple Products.

Many Thanks

 by Jackie

I can't say enough good things about Robin and his repair. I was heart broken when my iPad screen was cracked. Highly recommended for you unfortunate enough to crack your yours!

 by Craig

My iPhone 5 was pretty much cracked in half near Christmas Day and I didn't think it was repairable and thought the worst but I took to Orwell computers near my work to find out Robin could fix it and it would be much less than I had thought it would cost. Great service, great price and very quick repair. Would highly recommend!!

 by Tim

Had a cracked screen on my iphone 5s and took it to Robin to fix, the repair was done in a hour and the phone was picked up and dropped off to my place of work. Would definitely use Orwell Computers again if needed.

 by Gerard Nash

Robin did a great job on my iPad cracked screen. Efficient and a nice guy who appeared to care about what he did. Really pleased with service he provided. Would recommend....

 by Marc Smith

Excellent prompt service, repaired my iPhone 5 which I thought was destined for the scrap heap!very efficient and great value for money-would highly recommend.

 by Sue

Excellent service, my daughters Iphone 5 screen was replaced whilst we waited. Highly recommended, easy to find and a lightening fast response to my intial email enquiry on sunday. My daughters comment 'Lifesaver!' Thanks Robin

 by David Freeman

Robin fixed my iPhone 5 charge port in less than an hour. Professional, friendly service. Would absolutely recommend him. No more fiddling with the cable to get it to charge, great job, thanks again.

 by Bert Park

Robin fixed my iphone 5 while I waited, promt and efficient service and a very nice man, highly recommended 🙂

 by Jenny

Robin repaired the broken glass on my ipad today. He even took out the dent on the corner and it is as good as new. Very efficient service. Also gave some advice on my imac which was appreciated.

 by Clare

I left my Mac Book Pro in with Robin for repair, I thought it was going to be a massive bill with the fact that it was a Mac. I was pleasantly surprised. He kept me informed all the way along the repair and was repaired within a couple of days…..really good job and would use again……..

 by Craig Beech

I dropped my I phone shattering the screen and e-mailed Orwell computers. Robin replied straight away even though it was a Sunday. Phone was dropped off on Monday morning and I collected all repaired and working at lunch the same day. Great service and all dealt with in under 24 hours! Highly recommend.

 by Charlotte Clarke

I called Robin yesterday, as I was at my wits end as the screen on my iPhone 4s suddenly decided to break. I'd been to the apple shop, 02 and Carphone Warehouse, only to be told that there was nothing they could do, and that it had to be sent off which would cost me over £100. Robin told me he'd be able to fix my phone at a fraction of the price it would cost to send it off, and to credit him even more it only took half an hour to fix! The service was absolutely fantastic and I would recommend it to anyone who has any problems with iPhone's etc.

 by Adam Bowler

Robin replaced my failed hard drive with a new SSD and my iMac not only works again but is even faster! I highly recommend Orwell Computers specialist services. Thanks again Robin 🙂

 by Peter P

Dropped my I pad and phoned up it a panic. Dropped of pm 19/11. able to pick it up following day repaired . Brilliant service would highly recommend . Many thanks

 by Kirk H

I dropped off my iMac on Monday and following a quick diagnosis and subsequent repair, I received it back on Friday fully working and updated. Very impressed with knowledge, friendly manner and price was very good.

Cant recommend more highly. Thank you.

 by Helen R

I rang up to enquire whether Orwell Computers could help me with my smashed smartphone screen at 9.30 am and by 2pm my Galaxy S3 was ready to collect - glass replaced and phone as good as new. £69 was the best price I could find anywhere in Ipswich, credit cards taken, parking/location of the business unit was easy and convenient and Robin was pleasant and helpful. All in all, a hassle-free solution to a major headache and thoroughly recommended.

 by Daniela Cracknell

Excellent service and quick turn around. Installed new HD and software on my MacBook Pro. Highly recommend using Orwell Computers. Much cheaper than the Apple quote. Thanks Robin.

 by Rick Smith

First class repair on my iPhone and Robin was extremely helpful with his advice. Highly recommended.

 by Hans Schreuder

Superb service to replace MacBook keyboard. Friendly and professional service. Highly recommended. Thanks Robin.

 by Mr Knight

Just picked up mac book new screen plus upgrade. Great job!.

It runs like a new lap top, very efficient service. does what it says on the tin...highly recommended.

 by Steve Michell

What great service and price compared with Apple. First impressions count and this was a great first impression. I will certainly use and recommend again. Thanks Robin

 by Ross

Robin kindly sorted my iphone 5 for me after I was stupid enough to put my phone in the washing machine. Gave me great advise over the phone on Saturday afternoon as to what to do and fixed it for me by Monday afternoon. Absolutely top service and can not recommend highly enough,

Thanks again Robin

 by Shaun

Had iPhone 5 screen replaced on Monday. Excellent service while you wait, only took 35 minutes. I had turned up announced due to not being able to make contact by phone but was in the area at the time. The guy was accommodating and carried out the repair anyway. Would definitely recommend! Cheaper than a replacement phone!

 by Tim Gardner

Robin replaced a hard drive on my Lenovo laptop computer. Very helpful & friendly service at great price! Highly recommend.

 by Ian Cude

Had screen replaced on my Ipad 2, great job done, looks as good as new. Trustworthy, friendly and reliable, will use again if I need to. Took 24 hrs to get job done and I am a very happy customer. Would highly recommend.

 by Jackie Warren

A real stroke of luck that I found Orwell Computers (via Google) when trying to find someone to repair the glass on my Samsung Galaxy S3! Robin was very friendly, extremely helpful and managed to do what most people (on the web) had said was almost impossible; he managed to change JUST the glass (and for the very reasonable price of £69!) I dropped the phone off to him at 1pm and had received a phone call by 3.15pm to say it was ready for me to collect! Would DEFINITELY recommend Robin's services to anyone in the same boat; a thoroughly 'nice guy'with the added bonus of having the skills needed to carry out delicate procedures like this! THANK YOU!!

 by Andy Doyle

Galaxy S3 screen replaced while I waited for little more than the part cost on ebay. Fantastic! No waiting for delivery, no sending phone away AND a full guarantee. Many thanks Robin. Will be recomending you to everyone I know.

 by Adrian Barker

Very fast, very friendly same-day service by Robin, replacing my iPad's cracked digitiser glass. Extremely professional repair using genuine parts, no evidence of the screen being replaced either around the bezel or underneath with tell tale dust motes! A fantastic service at a great price, highly recommended

 by Emma Stewart

Wow what a fantastic service! Had my iPhone 4 screen replaced by robin as the previous replacement screen was badly fitted. It was done quickly and more importantly without fault! Would recommend Orwell computers to anyone! Thanks, I love my phone again!

 by Donna Turpin

Excellent friendly service... The first place I tried on Google search. Black iPhone 4S completely smashed and not working. It was completely repaired to a preferred colour white within 24hours. Highly recommend 🙂

 by Charlie Gordon

Super fast service with replacing my iPhone 5's cracked glass screen. Had it fixed within the hour on a Sunday and it's just like new!

 by Peter

Replacement battery fitted same day on my iPhone

Great service and price.

 by Helen Bidwell

Galaxy 3 screen sorted today by Orwell Computers. 100% happy. Thank you Robin

 by Caroline Munn

I found Orwell Computers through a google search and would definitely recommend them to friends with broken iPhones. My smashed screen was fixed while I went shopping and is now good as new. Robin offers a fast , friendly and reliable service.

 by Tracey wade

Spoke to robin on Friday morning as screen broken on my iPhone 4S, I dropped the phone off and it was all done within the hour! Excellent as I needed it for holiday the next day!

 by Raj Chopra

Robin replaced my broken Iphone screen within an hour. Very happy as my phone looks as good as new now.

 by Amanda Freeman

So pleased with the repair Robin did today on daughters samsung s111 with a cracked screen. I know its a difficult job to do & was told by everyone you can't do just the glass & had been quoted £165 minimum. Took the phone in at 11am & left at 1pm with a repaired screen for £75. Can't recommend highly enough, thank you very much.

 by Neville Kay

My second visit to Orwell Computers with a cracked iPhone screen. I came back because the first visit, a few months ago, was so successful. A very efficient, keenly priced and personal service. Hopefully I won't be back for a while but if necessary this is where I'll be. A really good service. Thank you.

 by Tom Beasley

My wife and I have now had two iPhone repairs carried out and could not be happier with the service we received. My LCD looks ten times better than it did before the repair and the turn around time was great. I will definitely be a return customer (hopefully not too often).

 by Martin

Cracked Galaxy S3 , important phone. Fixed that morning back in use by the afternoon.

Fantastic service, will be recommending to friends and family.

 by Richard

Excellent service! Back of my iPhone smashed after dropping it, didn't know where to take it but a friend recommended Orwell computers to me. I phoned up, was told I could bring the phone and wait whilst it was repaired, quickest most efficient service ever and at a very reasonable price! Highly recommend!

 by Dave Feakes

Excellent service, fast, and reliable with laptop tune up and virus removal on pc. I found Orwell Computers through word of mouth and now know of others who have enjoyed top rate service. I hope I won't have any problems in the future but, if I do, then Orwell Computers will be the place to go! Thank you

 by Larry

Excellent super-fast repair carried out to iphone, thank you

 by Richard

Second vist to Orwell Computers and it was as good as the first! Robin built me a new PC to my own spec with his advice. Works brilliantly and at a very competive price. If you have problems with your electronic devices, he is the man to ask..... just look at the list of testimonials from satisfied customers on his site!

 by Angela Ransome

As always 5 star service from Robin even though a mix up over collection, very impressed with the service i always receive. Always my first port of call if i have techno problems! 🙂

 by Robert grogan

Arranged for a replacement screen, home button and power button for my iPhone, repairs were carried out the next day and at a time to suit me. Very competitive pricing, better than several other businesses and excellent level of service.

Would use again and highly recommend Orwell computers, good honest, fast and competitive prices service

 by Natalie Ravenhill

I phoned on a Bank Holiday and the phone was answered immediately. Although he could not do it that day he booked me in for a time and date which suited. I arrived and the Iphone which had been cracked beyond what I though repair was repaired and was done within 45 minutes. Brilliant service and a very fair price. I have already been recommending, FANTASTIC.

 by Nigel Wordley

Left a message for Robin, he called back within half an hour, discussed the smashed ipad screen and arranged to have the repair carried out. The work was carried out in 48hrs and all is well now.

Brilliant service at a sensible price and would definitely recommend him.

 by Jonathan

Dropped my beloved iPhone 4.and cracked the screen. Made an appointment with Robin for the following afternoon. Was able to wait whilst he fitted the new screen and he even fitted a new Home button. All inside half an hour!!!! Great service. Wouldn't hesitate to contact Robin again or to recommend him.

 by Matt Porter

I managed to 'yet again' break the screen of my beloved HTC One X. Robin sourced a replacement part and repaired it for me. I have no hesitation in recommended Orwell Computers.

 by Martin Leonard

I dropped my GAlaxy s3 smashing the screen, contacted Robin and arranged to have the phone repaired with him excellent service phone came back withing 48 hours and phone was immaculate condition , a very quick and professional service well done Robin & Orwell Computers 5 star service

 by Clare Mundy

I dropped my new Samsung S111, smashing the screen and bezel. The phone is an usual colourway, Amber Brown, and Robin was the only person I contacted who could get the parts. When I finally sent the phone to him, the repair and return only took 48 hours. Fantastic service, very professional, a huge 'thank you' Robin!

 by Paul Eaton

Spoke to Robin on the phone re fixing wi fi on i pad today, went to see him very polite and welcoming. Fixed the problem same day, i'm thrilled.

Highly recommended.

 by Paula Read

I would like to thank Orwell computers for their quick & efficient repair to my I phone today, it's not the first time I have used them! Each time faultless! What would I do without you, thanks again.

 by Amanda

in less than 60 minutes my broken I-phone screen fixed! Very efficient and excellent service. Highly recommend and will be using again (hopefully not too soon!)

 by Nigel Seabrook

Another brilliant job carried out by Robin this time on my desktop computer ,solved the problem with the motherboard and installed a new version of Windows,the computer now runs as sweet as a sweet thing!

10 out of 10.

 by Angela Ransome

Well what more can I say, another superb job done by Robin, sorting out a smashed screen on a Nokia Lumia 800 a first for Robin but as ever delivers a first class job!

Thank you . ????

 by Emma Clouting

Robin went over and above to help me and was extremely helpful throughout. Service was very friendly and i'm very happy with the result. I would recommend Orwell Computers to anyone. Thanks Robin.

 by Sue White

Excellent friendly service - I dropped into the office and then continued working in the reception and within a very short time all was fixed! Would definitely recommend, thank you

 by Annette

Super service and reasonably prices. But if that wasn't enough, Robin is a very nice and honest guy. I am more than happy to fully recommend the services of Orwell Computers.

 by Katie

Fast, friendly, well priced service. Didn't think companies like this still existed. Thank u so much for turning it around so quickly a d helping me out of a right spot. First class

 by Sharon B

I cannot praise Robin's service enough! Although my hard drive was beyond help and the data was sadly not recoverable, Robin did everything he possibly could to retrieve it and kept me updated along the way. My laptop was repaired and clean up carried out on my husbands laptop within 48 hours and at a very reasonable price.

Thank you Robin for everything you have done, I highly recommend your service!

 by Richard

Quick, reasonably priced repair and a very nice man. Will use again.

 by Serina

Robin was highly recommended to me and it is easy to see why. I had problems with my IPhone 4 which unfortunately would be too costly to repair. Robin kindly took a look at it and advised of the likely cost of repairing it and advised it probably wouldn't be worth it! Excellent service and now I know what is wrong with my phone. Robin didn't charge me a penny for the diagnosis of this.

Thank you very much. I will know who to turn to in future with any problems with future phones and computers and I know that I will always receive a highly professional service.

 by Darrell Smith

I can not recommend Robin highly enough. He has managed to complete the repair in a matter of days. The cost of the repair was very reasonable but the service you receive is of an excellent standard. Thank you Robin.

 by Jacob Collins

Robin fixed my cracked Iphone4 screen in a day for a great price. Iphone is as good as new and everything works as before. Highly recommended Robin and would definitely use him again.

 by Andrew Skeet

Robin built me a new PC customised to my needs, salvaging components from my old unit. Now I have a state of the art system tailored to me for a bargin price. Service and communication is excellent. A great local business who really care about you. Thank you.

 by David Orr

An excellent, efficient service. Perhaps the best thing was the regular communication from Robin. I was never left wondering what was happening, a rarity these days. Highly recommended.

 by Richard Barnett

Fixed a laptop for us. Like everyone else it seems, I found this guy to really know what his about and his prices are reasonable. I would him use again and can sincerely recommend him.

 by Angela Ransome

Would like to say a massive thank you to Robin, for sorting the problem i had with my Ipad. Superb customer service and satisfaction, will most definately be my first port of call for any future computer, ipad issues. Thank you for your quick turn around time and your very reasonable prices, it's a shame that other companies do not lead buy your example. Will highly recommend to all family and friends.

 by John Davidson

I dropped my iPhone 4 and the screen smashed and had several cracks through the middle, fixed for a good price and works perfectly fine just like new, highly recommened. Thanks Robin

 by Ant B

iPad 2 had damaged antenna and was struggling to pick up wifi signal. Robin repaired it very quickly (took it in Saturday afternoon and picked it up Monday afternoon) and it works perfectly. Highly recommended.

 by Lewis Grey

Made an appointment to fix some broken buttons on my iPhone 4S and had it back within a few hours, all for a very reasonable price. Highly recommended.

 by Nick Harris

Knowledgable, friendly and very quick. An excellent experience.

 by m crowe

Extremely fast and efficient service . I was given a very reasonable fixed price quote up front, so there were no surprises. This is the First time I’ve used Orwell Computers and I would highly recommend them. Thank you Robin.

 by Ed Wadsworth

Replaced battery in my iPhone very promptly and very reasonably. Will certainly use Robin again.

 by Michelle Emmerson-Grey

Robin is amazing - Not only has he repaired one phone for me, when I lost the back of another phone I knew where to go straight away- within 2 days he had the part. Good old fashioned service and with a smile! Thank you Robin.

 by Tony Gooch

Found Robin to be very friendly and reassuring right from answering the initial phone call to collecting the virus free computer,prompt service and fair price,will now be my man! Also incredibly convenient access from Woodbridge,flat out blast down the dual-carriageway,takes just minutes.

 by Robert Ranson

Problems with our desktop explained very well. Very happy with discussions about solutions and speed of work done. Very good communication throughout job. Recommended.

 by Lee-Ann Saltonstall

Robin came highly recommended. He collected my iPhone at lunchtime and delivered it back fully repaired the same afternoon. I was very impressed with the service I received and would recommend him and Orwell Computers to everyone.

 by Sue N

Excellent service, would highly recommend! Robin picked up my non working laptop on Tuesday afternoon and delivered it back to me the next day, workng perfectly! Brilliant!

 by Julian Strutt

Broken MacBook Pro - selected robin from web search and easily best decision. Robin very flexible and able to start looking at machine on a Saturday. Great communication and although machine beyond economical repair at least I know the options - no charge for service which in this day and age is incredible. I cannot recommend Orwell Computers enough!

 by Marion

Broken Iphone screen, left it with Robin went back 40 minutes later and it was all done! What a great service 🙂

 by ritchie clover

i took my tablet in to robin to try to repair, unfourtunatly it was beyond repair but the service was very good as was the communication with robin. and as the couldnt fix it he didnt charge me either.

a very good place to go if you have trouble with computers ,laptops etc.

 by Tim Moore

I had a list of problems that I needed help to solve with my desk-top. Robin kindly agreed to come round - on a Saturday - and take a look. He systematically worked his way through the list and now my computer is exactly the way I need it. Thank you very much Robin.

 by Nick L

Excellent service.Took iPhone in pm and picked it up next morning.The O2 shop want about 2-weeks to do the same job! Well done Robin.

 by Annette

An excellent service. I rang up and was able to take my damaged laptop straight in. Repaired straight away. fabulous, thank you 🙂

 by Barbara D

Rang Orwell computers on Saturday afternoon as my telephone screen had broken. Robin agreed to meet me at his premises (even though he wasn't working) and fix it for me. Left the phone with him whilst I went shopping. Brilliant service and brilliant price - thanks Robin, will use you again and will definitely recommend your services too.

 by jim conway

very friendly and knows his stuff i drove from felixstowe to seek his expertise, prices very good as well

 by David Crofts

Many thanks Robin, your efficient, friendly service & reasonable rates are much appreciated, until the next time!

 by Mark F

Extremely fast and efficient service to mend the broken power socket on my laptop. I was given a very reasonable fixed price quote up front, so there were no surprises. This is the second time I’ve used Orwell Computers and I would highly recommend them. Thank you Robin.

 by Richard Prodger

Good, old fashioned, professional service. Its a refreshing change to have someone do exactly what you want, when you want it and with good grace. Nice one!. Thanks Robin.

 by DK

Excellent service from calling to enquire to fixing the phone. My phone had a smashed screen and Robin had the exact part needed, and it literally took minutes to fix! I was expecting to wait an hour but this was fantastic service, would definitely recommend to anyone.

 by Nick murrell

Fantastic service from Robin at Orwell computers, sons I phone broke on Sunday, emailed Robin very quick response within 5 mins on a Sunday, dropped off iPhone Monday, diagnosed and fixed by Tuesday and even delivered back to me in Felixstowe. Can't recommend Orwell computers enough. Thanks Robin.

 by Julia watson

Brilliant service quick and efficient.

 by Loo

Can't recommend Robin at Orwell Computers highly enough! Not only did he come to pick up my pesky laptop, he had all the problems sorted and ready to pick over the same weekend. Friendly, courteous service and nothing was too much trouble.

If you want fast, reliable service with a reasonable price tag, Robins your man! Will use you again in the future and definately recommend you to all.

 by Tanya

Absolutely fantastic service from Robin. I had a screen bleed on my laptop which wasn't covered by the warrenty, I rang them this morning and they happened to have the replacement screen in stock so it is all done and mended - within 5 hours - that's service!!!!

I wouldn't hesitate to recommend Orwell Computers to my friends!!

Thanks Robin.

 by Gobbitt & Kirby Estate Agents

Managed to break the glass screen on my Mac Pro 15 laptop, crisis!!

Contacted Robin and within 48 hours, would have been quicker had the weather for deliveries been better, back good as new. A fast, efficient service from an independent chap who provides that bit extra and at competative rates. Many Thanks indeed.

 by Richard

I dropped my Iphone 4 and smashed the screen.. I phoned Orwell Computers at 2:30pm...I took it round at 3:45pm and by 4:40pm it had a new screen and was working again!...It is 97% it's former self, and I felt the price and speed of service I experienced was excellent. Thank you.

 by Tony Felgate

Dropped my iPad and not only shattered the screen but managed to bend the casing... This was truly a case of the unrepairable being repaired. Extremely efficient service. Highly recommended

 by Nigel Williams

We called on Robin at about 5pm to help us with or computer, within 30 minutes he was knocking at the door ready to help. We had many problems not only with with the PC but also with our laptop. Robin quickly resolved all our issues and proceeded to help with the problems we were having with our website and hosting issues.He resolved all problems quickly and effieciently and at a very reasonable cost. We found him to be friendly, hard working and willing to go the extra mile.

Would have no problem recommending him to anybody in need of assistance with their gadgets.

Thanks Robin for all your help.

 by Claire Ward

My netbook had a broken screen and was collected the very next day & returned very quickly. Very pleased & would recommend.

 by Ian Bodsworth

Repaired the screen, back and battery on my iphone 4s, great service and quick.

Thanks you.

 by Jackie Potkins

Repaired lap top screen in November. He collected it from my place of work and returned it the next day. A few weeks later the screen developed a fault. He collected it again and replaced the faulty screen free of charge before returning the laptop 24 hours later. Great service, would use again

 by Megan

Thank you very much for fixing my i-phone. The service was brilliant and I would highly recommend this to anyone!

 by jonathan leach

Refreshingly efficient. Great service. Many thanks

 by D Feakes

Thank you Robin; I was very pleased with the service and reasonable price. I would definitely recommend you to others!

 by John Fisher

Excellent service at a great price. Will definitely use Robin again and would recommend to anyone. Thank you.

 by Sarah Cogin-Smith

Very pleased with service & even more so at the very reasonable rate to get my poorly laptop repaired. Will definitely use Robin again

 by Karim Hassan

Thank You for your help in this matter, I had a great service from start to finish,

they were quick and flexible with deliver and where to meet too

 by Neil

Just what it said on the tin. Got a price and time to repair an iPhone 4 and Robin didn't disappoint.

 by Callum williams

After cracking my iPhone screen and finding how much to replace I turned to robin at Orwell computers who was very helpful and was quick to reply. Robin came out to my home and within an hour he had replaced the screen.

Thank you robin I will be recommending you to any 1 that has broken their screen.